This Privacy Policy is designed to be compliant with the Kenya Data Protection Act (2019), the Uganda Data Protection and Privacy Act (2019), Rwanda’s Law No. 058/2021, and the Tanzania Personal Data Protection Act (2022), as well as international standards like GDPR.

🛡️ Privacy Policy: Royal Eco Travel

Effective Date: March 4, 2026

Last Updated: March 4, 2026

At Royal Eco Travel, we are committed to protecting your privacy while providing you with an unforgettable East African experience. This policy explains how we collect, use, and safeguard your personal information across our operations in Kenya, Uganda, Rwanda, and Tanzania.

1. Information We Collect

To provide seamless cross-border travel services, we collect the following types of information:

• Personal Identification: Name, date of birth, nationality, and gender.

• Contact Information: Email address, phone number, and physical address.

• Travel Documents: Passport copies and visa/eTA details (required for park permits and border crossings).

• Health & Safety Data: Dietary restrictions, allergies, and physical fitness levels (specifically for high-altitude trekking in Rwanda/Uganda).

• Payment Details: Credit card info or bank details (processed through secure, encrypted third-party gateways).

• Digital Data: IP addresses, cookies, and browsing behavior on our website.

2. How We Use Your Information

We use your data strictly for "Royal" service delivery:

• Booking Fulfillment: Securing gorilla permits, hotel reservations, and domestic flights.

• Communication: Sending itineraries, travel updates, and safety alerts.

• Legal Compliance: Meeting the requirements of immigration and wildlife authorities (e.g., KWS, UWA, RDB, TANAPA).

• Personalization: Tailoring your safari experience to your specific preferences.

3. Sharing Your Data

We do not sell your data. We only share information with essential third parties:

• Service Providers: Lodges, airlines, and local transport partners.

• Government Bodies: For the issuance of park entry permits and border clearance.

• Safety Partners: Emergency evacuation services (e.g., AMREF Flying Doctors) if opted into your package.

4. Data Security & Storage

We implement "Eco-conscious" digital safety:

• Encryption: All sensitive data is transmitted via Secure Socket Layer (SSL) technology.

• Retention: We only keep your data as long as necessary to fulfill your travel contract or comply with regional tax and legal obligations.

• Storage: Data may be stored on secure cloud servers with strict access controls.

5. International Data Transfers

Since we operate in four different countries, your data may be transferred across borders within East Africa. We ensure that all regional partners adhere to data protection standards equivalent to those in your home country.

6. Your Rights

As a traveler with Royal Eco Travel, you have the right to:

• Access: Request a copy of the data we hold about you.

• Correction: Ask us to update inaccurate or incomplete information.

• Deletion: Request that we "forget" your data after your trip is completed (subject to legal retention laws).

• Withdraw Consent: Opt-out of marketing emails at any time.

7. Cookies

Our website uses cookies to improve your user experience. You can choose to disable cookies through your browser settings, though some website features may stop functioning.

8. Changes to This Policy

Royal Eco Travel reserves the right to update this policy to reflect changes in regional laws or our services. Any updates will be posted on this page with a revised "Last Updated" date.

9. Contact Us

For any questions regarding your privacy or to exercise your data rights, please contact our Data Protection Officer on info@royalecotravel.com